Terms of sale

These terms of sale apply to all services provided by Casado Software Distribution (CSD), SASU with a share capital of €1,000, registered in Montpellier under number 106 609 324, with its registered office at 1 Chemin des Pivouls, 34570 Pignan, France: websites, online stores, mobile apps and custom tools, hosting migration and maintenance.

Our services are for businesses only: companies, freelancers and professionals acting for the purposes of their trade. They are not offered to consumers.

Any order implies acceptance of these terms, which prevail over the client's purchasing conditions unless otherwise agreed in writing. The applicable version is the one in force on the date of the quote.

Each service is subject to a free, detailed quote, valid for 30 days. The order becomes binding once the signed quote and the deposit are received.

Any request outside the scope of the quote requires an additional quote, accepted by the client before the work starts.

Prices are in euros excluding VAT. VAT at the applicable rate is added.

Prices shown on the website are indicative starting prices. Only the price in the signed quote is binding.

Third-party costs needed for the project (domain name, hosting, licences, subscriptions, app store fees) are paid by the client, unless the quote says otherwise.

Unless the quote says otherwise: a 30% deposit of the total amount including VAT on signature, then the balance on delivery. Invoices are payable by bank transfer upon receipt.

Maintenance services are invoiced monthly, at the start of each month.

No discount is granted for early payment.

Any late payment automatically incurs, without prior notice, late-payment interest at three times the French statutory interest rate, plus a fixed €40 recovery fee (Articles L441-10 and D441-5 of the French Commercial Code).

In case of late payment, CSD may suspend ongoing work after a reminder left unanswered for 8 days.

Timelines in the quote are indicative. They start when the deposit and the elements needed for the project (texts, images, access, information) are received.

The client agrees to provide these elements on time and warrants that they hold the necessary rights to the content they send. Any delay on the client's side postpones delivery accordingly.

On delivery, the client has 15 days to report in writing any defect compared with the quote. CSD fixes them at no cost.

Without written reservations within this period, or if the work is put online at the client's request, the service is deemed accepted.

For 30 days after acceptance, CSD fixes reported malfunctions free of charge, provided the site or app has not been modified by a third party.

New features, changes and issues caused by third-party services (hosting, browsers, operating systems, app stores) are not covered by this warranty.

Once the price is paid in full, CSD assigns to the client, on an exclusive basis, the economic copyright in the work created specifically for them (reproduction, representation and adaptation rights), worldwide and for the full legal term of protection, for use in the client's business.

CSD keeps ownership of its tools, methods and reusable generic components, which the client receives a right to use. Open-source components remain subject to their own licences.

Unless the client objects in writing, CSD may mention the project as a reference (name, logo, screenshot).

Maintenance plans run for one month and renew automatically. Either party may end them at any time in writing (email), with one month's notice.

The content of each plan (updates, backups, monitoring, response time) is set out in the quote.

CSD is bound by an obligation of means. Its liability only applies in case of proven fault, covers direct damage only, and is capped at the amount excluding VAT paid by the client for the service concerned.

CSD is not liable for indirect damage (loss of revenue, customers or data) or for outages caused by third-party services. The client remains responsible for the content published on their site or app.

When the service involves processing personal data on the client's behalf (for example their customers or users), CSD acts as a processor under Article 28 GDPR. The related commitments are set out in the quote or in a dedicated agreement.

The processing of CSD's prospects' and clients' data is described in the "Personal data" section of the legal notice.

Neither party is liable for any delay or failure caused by force majeure within the meaning of Article 1218 of the French Civil Code.

These terms are governed by French law. In case of dispute, the parties will first seek an amicable solution.

Failing that, and where the client is a trader, the dispute will be brought before the Commercial Court of Montpellier. In other cases, the ordinary rules of jurisdiction apply.